Terms & Conditions

Reservation Policy

Extra persons: allowed only upon request / extra fee
Pets: not allowed
Smoking: allowed only on the veranda

Cancellation Policy

Any cancellation made up to 15 days prior to arrival is free of charge, 14 to 7 days prior to arrival 50% of the stay is charged and 6 to 1 day prior to arrival 100% of the stay is charged.

Payment Policy

Payment can be made via bank transfer
30% of the total cost of the stay must be paid upon confirmation of the reservation.
Check In Time: 15:00 / Check Out Time: 11:00

Who we are

The page address is: vluxuryapartmentsnaxos.gr

Personal data we collect and process

personal information about you which we ask you for (e.g. your name, address, and email address) when you make a booking from our booking engine;
financial details in order to process your booking when we require pre-payment;
details of transactions you carry out through our booking engine and details of the fulfilment of your orders.

Purpose of processing personal data

Depending on the User’s requests, the personal data collected will be processed in accordance with the following purposes:

To manage the bookings made, including payment management (where applicable) and the management of the user’s requests and preferences.
To manage the User’s contact requests with us through the channels provided to this end.
To manage the sending of personalised commercial communications from us, by electronic and/or conventional means, in cases in which the User expressly consents.
To manage the provision of the contracted accommodation service, as well as additional services.
To manage surveys and/or evaluations regarding the quality of the services provided by us and/or the perception of its image as a company.

Data retention

We will retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Notice unless a longer retention period is required or permitted by law or if the User requests their withdrawal from us, opposes or revokes their consent.

The criteria used to determine our retention periods include:

The length of time we have an ongoing relationship with you and provide the Services to you (for example, for as long as you have an account with us or keep using the Services or if you have a booking that has not yet been fulfilled)
Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them)
Whether retention is advisable considering our legal position (such as, for statutes of limitations, litigation or regulatory investigations)

Cookies

What are cookies;

A cookie is a small text file that a website stores on your computer or mobile device when you visit the site.

First party cookies are cookies set by the website you’re visiting. Only that website can read them. In addition, a website might potentially use external services, which also set their own cookies, known as third-party cookies.
Persistent cookies are cookies saved on your computer and that are not deleted automatically when you quit your browser, unlike a session cookie, which is deleted when you quit your browser.

Every time you visit our website, you will be prompted to accept or refuse cookies.

How do we use cookies;

Our website uses cookies to remember:

The purpose is to enable the site to remember your preferences (such as user name, language, etc.) for a certain period of time.
That way, you don’t have to re-enter them when browsing around the site during the same visit.
Cookies can also be used to establish anonymised statistics about the browsing experience on our sites.